Is automated payment management really secure?

Yes. With Smartpay, you define the rules and the system follows them—no surprises. Every operation is tracked in a dashboard with full audit logs, and you can step in at any time. If a card fails, the system triggers reminders and retries automatically, so you don’t lose the booking.

Can I handle offline payments or walk-in guests?

Absolutely. You can use a physical terminal for walk-ins, upgrades, or no-shows and Smartpay records the payment in real time. Alternatively, you can instantly generate a QR code or payment link tied to the reservation, so every transaction is securely tracked.

When will I receive the funds?

Funds from transactions are transferred to your bank account weekly. Once the transfer is initiated, it usually takes a few business days for the funds to appear in your account, depending on your bank’s processing time.

Is there a risk of payment disputes?

No. The system uses 3DS transactions to significantly reduce the risk of disputes. Charges to virtual cards are dispute-free.

PAYMENT AUTOMATION

Easy, secure payments with no hidden fees

Smartpay automates your payments and makes your work easier. No more worrying about charges, reminders, or reconciliations. The system handles everything for you securely and with no surprises.

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Free of charge
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Recommended by over 4,000 accommodation providers in Europe.
High level of automation: it saves more time than other software.
After trying other tools, I can say without a doubt: Smartpms is the best.
It lets me manage and automate many processes in my property.

The benefits

3 reasons to automate payments with Smartpay

Smartpay automates the entire payment lifecycle, applying the right strategy for every booking. And that’s only the beginning.

Cut payment issues

Automated requests and reminders ensure safer, more reliable collections in every situation.

Reduce risks

Compliance with PCI DSS and PSD2 reduces the risk of fraud and chargebacks.

Save time and money

Deposits, balances, refunds, reconciliation: Smartpay handles it all for you, with no hidden fees.

Key features

Charge, collect, reconcile - all in one click

Every feature is designed to manage payments smoothly and easily, with no need for additional tools. Discover them all.

Automated flows

Simplify every payment: the system handles charges, reminders, and retries to keep payments on track.

Automated payments
Scheduled charges for deposits, balances, and penalties.
Reminders & retries
Send follow-ups via email/SMS with multiple attempts.
Dynamic workflows
Tailored flows based on booking channel and refundability.
Virtual cards from OTAs
Automatic charge as soon as the virtual card becomes active.
Split payments
Automatic handling of partial deposits and balances.
Responsive pay-by-link
Mobile-friendly links with re-sending in case of error..
Reconciliation
Every payment is logged automatically, without manual input.
Physical POS
Get a terminal for credit, debit, and prepaid cards.

Control, security, reporting

Track every transaction and manage it in compliance with regulations, for your safety and your guests’.

Real-time reporting
Automatic audit and one dashboard to monitor all payments.
Data tokenization
Protect card data with PCI-DSS end-to-end encryption.
PSD2 compliance
Secure payments with strong customer authentication (SCA).
Manual charges
Manage manual charges in compliance with PCI-DSS.

EN - Smartpay - Control, security, reporting

More you'll love

Get a service that truly simplifies your life

We automate your payments — and go beyond that. You get fast support, quick payouts, and full transparency on costs and fees.

Ongoing support

Our tech support team is available via chat and email, 7 days a week, from 9 AM to 6 PM.

Daily payouts

Receive your balance faster: Smartpay transfers funds to you with daily payouts.

No hidden fees

Smartpay has no hidden costs and gives you clear, transparent fees with no surprises.

Payment methods

Accept all major online payment methods

Improve the guest experience by letting them pay quickly, using their preferred method.

Ready to take the first step?

Request a demo: we’ll talk about your property and explore how Smartpay can help you manage payments without the usual headaches.

It's free of charge
There's no obligation
Personalized

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Smartpms FAQs

Here are some of the most frequently asked questions about the Smartpms payment automation module.