Choose the best technology for your business
With Smartness, you get more than powerful software - you get a strategic partner who’s there to guide and support you whenever you need it.
The AI assistant that automatically handles 70% of guest messages from Booking.com, WhatsApp, Airbnb, and email—24/7.
Smartchat Base
Automate customer service
- Personalized AI chatbot
- Knowledge base import
- 95+ supported languages
- Multi-user access
- WhatsApp, Booking.com, Airbnb, Email
- App with push notifications
Smartchat Ultra
Delegate 100% of guest service
- Everything in Smartchat Base
- Dedicated team
- Chat and call management
- Booking management (optional)
- Tailored communication
- Intervention notification
- Smartreputation by Revyoos
Always included in your subscription
Continuous updates
We regularly release new features and improvements at no additional cost.
Ongoing support
Guaranteed support via chat and email, in-platform tutorials, and webinars with our experts.
Ongoing training
Smartness gives you access to LAB, our academy with trainings on revenue, marketing, and more.
Calculate your ROI with Smartness
Want to find out if Smartness really pays off for you? Use this calculator to find out the return on investment (ROI) you could get.
Based on the ROI of +4,000 customers
Calculated on your specific data
Free with immediate results

Looking for inspiration? You can find it here
Check out success stories from your colleagues who have already chosen Smartness: be inspired by their stories of change and outstanding results.
Get the answers your questions here
Here are answers to some of the questions we receive most frequently about Smartness. Find your own!
Smartness prices vary depending on the characteristics of your hospitality facility, which platform software you want to include in your subscription, and the amount.
We are keen to provide you with all the training and support you need to get outstanding results from Smartness, which is why a free trial of the software that makes up the platform is not currently available.
The subscription includes all the features of the software you choose to purchase. All subscriptions include dedicated onboarding with our experts, technical support via chat and email, in-platform tutorials, training webinars, and access. We walk you through setting up Smartness, including up to 3 meetings with our experts to LAB, our Academy with courses and tutorials on Revenue, Marketing and more. In addition, all subscriptions include access to Smartfree Market intelligence software.
Choose between monthly or annual subscriptions, depending on your needs. The annual subscription offers benefits such as a lower price, while the monthly subscription gives you more flexibility.